Three HCDE Teams Win Best of CSCW Awards

Monday, December 14, 2015

CSCW 2016 logo

The annual ACM conference on Computer-Supported Cooperative Work and Social Computing is an international and interdisciplinary conference focused on how technology intersects with social practices. Students across Human Centered Design & Engineering (HCDE) programs work closely with faculty to submit their research for the annual event.

The department is happy to announce that three HCDE teams will be recognized for their research excellence in the 2016 "Best of CSCW" competition. Two of the teams will receive the "Best Paper" award which comprises at most the top 1% of all submissions, and a third team will be recognized with an "Honorable Mention" award.

The following two teams will be awarded Best Paper:

You Get Who You Pay for: The Impact of Incentives on Participation Bias 

Gary Hsieh (HCDE Professor), Rafal Kocielnik (HCDE PhD Student)

Designing effective incentives is a challenge across many social computing contexts, from attracting crowdworkers to sustaining online contributions. However, one aspect of incentivizing that has been understudied is its impact on participation bias, as different incentives may attract different subsets of the population to participate. In this paper, we present two empirical studies in the crowdworking context that show that the incentive offered influence who participates in the task. Using the Basic Human Values, we found that a lottery reward attracted participants who held stronger openness-to-change values while a charity reward attracted those with stronger self-transcendence orientation. Further, we found that participation self-selection resulted in differences in the task outcomes. Through attracting more self-directed individuals, the lottery reward resulted in more ideas generated in a brainstorming task. Design implications include utilizing rewards to target desired participants and using diverse incentives to improve participation diversity.

Boundary Negotiating Artifacts in Personal Informatics: Patient-Provider Collaboration with Patient-Generated Data 

Chia-Fang Chung (HCDE PhD Student), Kristin Dew (HCDE PhD Student), Allison Cole (Family Medicine Professor), Jasmine Zia (Gastroenterology Physician), James Fogarty (Computer Science & Engineering Professor), Julie A. Kientz (HCDE Professor), Sean A. Munson  (HCDE Professor)

Patient-generated data is increasingly common in chronic disease care management. Smartphone applications and wearable sensors help patients more easily collect health information. However, current commercial tools often do not effectively support patients and providers in collaboration surrounding these data. This paper examines patient expectations and current collaboration practices around patient-generated data. We survey 211 patients, interview 18 patients, and re-analyze a dataset of 21 provider interviews. We find that collaboration occurs in every stage of self- tracking and that patients and providers create boundary negotiating artifacts to support the collaboration. Building upon current practices with patient-generated data, we use these theories of patient and provider collaboration to analyze misunderstandings and privacy concerns as well as identify opportunities to better support these collaborations. We reflect on the social nature of patient-provider collaboration to suggest future development of the stage- based model of personal informatics and the theory of boundary negotiating artifacts.

The following HCDE team will receive an Honorable Mention:

Out of Time, Out of Place: Reflections on Design Workshops as a Research Method

Daniela K. Rosner (HCDE Professor), Saba Kawas (HCDE MS Student), Wenqi Li (HCDE MS Student), Nicole Tilly (HCDE BS Student), Yi-Chen Sung (HCDE PhD Student)

This paper examines design workshops as research practice: how workshops bind time and participation in ways that privilege certain types of action and foreclose others. In five workshops we facilitated, we asked members to design a new item from two existing items in need of repair and studied their acts of appropriation and reuse. Although we hoped to explore possibilities for collaborative practice, we more clearly saw what happens when garments with rich histories meet the blunt instrument of workshop interventions. Members aligned anticipated outcomes in opposition to our guidelines and abandoned projects due to personal obligations. In reflecting on these encounters we further show how workshops shape what it means to study collaborative settings. This work contributes a reflective study of workshops that gathers and extends CSCW methods for interventionist inquiry.

In addition to HCDE recipients of the “Best of CSCW” awards above, the following HCDE students and faculty collaborated on a variety of papers accepted to the 2016 conference program: Elena Agapie (PhD student), Cecilia Aragon (HCDE Professor), Ahmer Arif (PhD student), Julie Ann Campbell (MS alumnus), Nan-Chen Chen (PhD student), Fang-Ju Chou (MS student), Lucas Colusso (PhD student), Yuwei Ding (BS student), Yoanna Dosouto (BS student), Alexis Hiniker (PhD student), Kelley Shanahan (BS alumnus), and Kate Starbird (HCDE Professor).

The 19th annual CSCW conference will take place February 27–March 2, 2016, in San Francisco, CA.