A research and development team led by recently graduated MS student Michael Watt, Professor Mark Haselkorn, and Affiliate Professor Keith Butler, in partnership with HCDE Corporate Affiliate General UI, is one of the top award winners in a national Challenge competition for Smart Apps (SMART) for healthcare, sponsored by the U.S. Department of Health and Human Services. Priority Contact™ was awarded honorable mention in the competition which compared health information technology applications designed to work on a common platform of electronic patient records.
Priority Contact™ is a software application to reduce non-productive physician time by managing contact with patients about their test results. Priority Contact™ was designed by modeling clinical workflow using MATH, an advanced tool suite for process capture and analysis. MATH identifies "pain points," captures the "business rules," and generates the information architecture needed to improve a process, for fast translation into software. Priority Contact™ is the first product to come out of Dr. Haselkorn and Butler's research with the National Center for Cognitive Informatics and Decision Making in Healthcare (NCCD/SHARPC).